Customers on Hold.
Deals on the Line.
Dealerships, parts suppliers, and service shops — the automotive industry runs on phone calls. We build phone systems that route customers to the right department instantly, with AI backup when your team is busy.
Sound familiar?
These are real situations automotive businesses deal with every week.
The test drive that never got booked
Saturday afternoon, sales floor is packed. Customer calls wanting to book a test drive on a specific truck. Nobody picks up. They call the dealership down the road. AI agent picks up, captures vehicle interest, books the test drive, texts the salesperson.
Service department on hold for 8 minutes
Customer calls to book an oil change. Gets bounced between departments. Waits on hold. Hangs up and goes to the quick lube instead. With proper call routing and AI overflow, service calls get answered in seconds.
The trade-in inquiry at 9 PM
Customer browsing your website finds the perfect truck. Calls to ask about financing. Your team's gone for the day. AI agent captures their info, the vehicle they're interested in, and books a callback for first thing Monday.
Here's what changes.
Three services that work together to make sure every customer gets through.
Route calls to the right department instantly
Auto-attendant with department routing — sales, service, parts, finance. Customers press one button and they’re talking to the right person.
AI handles the overflow
When your team’s on calls or it’s after hours, AI picks up, qualifies the lead, and books appointments directly into your calendar.
SMS reminders that fill the service bay
Automated service reminders, appointment confirmations, and follow-ups. Customers reply to confirm — no more manual reminder calls.
What a typical setup includes.
Fully managed by AWC — we handle everything from setup to support.
Trusted by automotive businesses across Alberta.
We're proud to work with businesses like yours.