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Communications Blog

3CX WebMeeting Updated to have More Control

3CX WebMeeting Updated to have More Control

3CX Webmeeting has recently seen some much needed updates, and with the current working conditions requiring many to work from home, this couldn't have come at a better time. The updates include an improved UI with a much better layout for multi-person meeting, better...

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Is your IVR letting you down?

Is your IVR letting you down?

Interactive voice systems (IVR’s) were once touted as the miracle solution for contact centres. Yet they have a fundamental flaw; consumer’s just don’t seem to like them! To address this, IVR’s need to be designed with customer experience rather than business...

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